We have been in contact with ParishSoft, our former online giving management company. Although the church’s account was officially closed on July 31, several parishioners received notifications over the weekend indicating that donations were being withdrawn from their ParishSoft accounts.
ParishSoft has acknowledged that this occurred in error. At this time, they have not been able to provide an explanation as to why this happened, but we have been assured that the payment gateway has now been closed and that they are actively working to refund any donations that were processed over the weekend.
On behalf of ParishSoft, we sincerely apologize for the inconvenience and confusion this situation has caused. Please know that Mrs. Rotondo is actively working with the company to ensure that this matter is rectified as quickly as possible.
Below is the address to our portal with Parish Soft. At this point, we're unsure if it would work for you to log-in to modify your account. We provide it just in case.